Tanzania introduces Inbound Travel Insurance
Every journey begins with expectation. For someone travelling to Tanzania, it could be a long-awaited safari in the Serengeti, Ngorongoro, climbing Mount Kilimanjaro, enjoying the beaches of Zanzibar, attending a business meeting, visiting family and friends, or simply experiencing Tanzania for the first time. Whatever brings someone here, the expectation is usually the same: a safe, enjoyable and memorable journey.
However, travel, like life, does not always go exactly as planned. A visitor may suddenly fall ill, have an accident, lose checked-in luggage or need urgent assistance while thousands of kilometers away from home. It is at moments like these that insurance matters most.
From 1 October 2026, the Government of the United Republic of Tanzania is implementing a mandatory Inbound Travel Insurance for foreign visitors entering Mainland Tanzania (in Zanzibar, this Inbound Travel Insurance has been there), subject to the applicable exemptions. The arrangement follows the Insurance (Inbound Travel Insurance) Regulations, 2026, Government Notice No. 256 of 4 September 2026, as communicated by the Ministry of Finance.
This insurance is more than a policy document or certificate. It is a promise of protection and support when something unexpected happens. This new mandatory insurance will enable travelers to travel with peace of mind while visiting Tanzania.
Under the arrangement, National Insurance Company (NIC) and Zanzibar Insurance Company (ZIC) are designated institutions to provide Inbound Travel Insurance for Mainland Tanzania and Zanzibar respectively.
For NIC and ZIC insurances, entrusted with this responsibility is not simply about issuing policies. It is about helping visitors understand their protection and, more importantly, being ready to support them when they need. One journey should not mean paying twice. One of the practical question visitors may have is what happens when their itinerary includes both Tanzania Mainland and Zanzibar.
The Government's Public Notice provides clarity on this. A foreign visitor whose first point of entry is Tanzania Mainland and who obtains the required Inbound Travel Insurance can subsequently travel to Zanzibar without purchasing another Inbound Travel Insurance, subject to the applicable terms and conditions. Similarly, a visitor whose first point of entry is Zanzibar and who has obtained valid cover there can subsequently travel to Tanzania Mainland without purchasing the mandatory insurance again.
This is particularly important for visitors combining experiences on both sides of the United Republic, for example, a safari in the Serengeti or Ngorongoro followed by a beach holiday in Zanzibar. The message is simple: know your first point of entry, obtain the appropriate cover and keep your insurance certificate accessible throughout your journey.
The real value of insurance felt when something unexpected happens. A visitor may fall ill, have an accident, lose checked-in luggage or need urgent assistance far from home. This Inbound Travel Insurance designed to provide support in such moments, including medical treatment, medical transportation, evacuation or repatriation, emergency dental care and other covered medical needs, subject to the policy terms and conditions.
The protection goes beyond medical emergencies. It also covers specified risks involving checked-in luggage, personal liability, certain legal expenses and assistance when important travel documents are stolen. In the unfortunate event of death, the cover also provides for repatriation of the insured traveler’s remains, subject to the policy terms and conditions.
For this Inbound Travel Insurance, these are more than insurance benefits. Behind every claim is a person sometimes frightened, unwell and far from family who needs practical help and reassurance and That is the purpose of the cover: to be there when the unexpected happens, so that visitors can Travel with Peace of Mind.
Getting covered before travelling; Travelers who planning to visit Tanzania are required to obtain it before travelling to Tanzania. The Ministry of Finance Public Notice similarly advises travelers to make the necessary arrangements in advance to facilitate entry procedures and avoid unnecessary inconvenience or delays upon arrival.
For visitors whose first point of entry is Tanzania Mainland, NIC has established a dedicated online platform: https://inbound.nicinsurance.co.tz/
The process is designed to be straightforward. The visitor provides the required personal and journey details, follows the prescribed payment process and receives an insurance certificate, which should be kept readily accessible throughout the journey.
The advice is simple: check whether the requirement applies to you, obtain your insurance through the official channel before travelling, understand your cover and keep your certificate accessible.
Insurance is a contract, so understanding the policy is important. Not every illness, loss or incident is automatically covered. The policy has defined benefits, limits, eligibility requirements and exclusions, including provisions relating to certain pre-existing illnesses, routine medical examinations and journeys undertaken specifically for medical treatment.
The government of United Republic of Tanzania wish a visitor understand these conditions before travelling than discover them for the first time during an emergency. Issuing an insurance certificate is only the beginning of one part responsibility. In this case, only the number of policies issued does not measure the success of Inbound Travel Insurance. It is reflected in the quality and speed of assistance will be provide and, above all, how the visitor feels when they turn to in for support.
According to NIC, preparations have focused not only on selling the cover, but also on supporting the visitor throughout the insurance journey. NIC has established a dedicated digital platform to make it easier for international visitors to obtain their cover before travelling. It has also put in place 24-hour customer-support arrangements, with dedicated personnel to respond to visitors who may require information or assistance while in Tanzania.
Working with relevant Government institutions, entry-point authorities and other stakeholders so that information, insurance verification and visitor support can be coordinated as smoothly as possible. There will be a 24 hours services support to answer enquiries, guide visitors when assistance is required and facilitate legitimate claims in accordance with the policy terms and conditions. The intention is straightforward: when a visitor reaches out, whether before travelling or during an emergency they will be people who listen, understand the situation and know what to do next.
Because when someone is sick, frightened or facing an emergency far from home, he or she is not thinking about insurance terminology. Their questions are much simpler: Can I get help? Whom do I call? What should I do next? The slogan behind this service is “Travel with Peace of Mind”. It means being accessible when visitors need assistance, communicating clearly, responding with empathy and making sure the protection purchased translates into practical assistance when it matters.
It takes more than an insurance company to make this possible. Airlines, tour operators, travel agents, hotels and other players across the tourism value chain also have an important role.
Ideally, no visitor should learn about Inbound Travel Insurance for the first time after arriving at an airport, seaport or land border. Providing accurate information while travelers are planning and booking their journeys helps them prepare properly and contributes to a smoother arrival experience.
This is ultimately about the experience it collectively give someone who has chosen Tanzania as his or her destination. More than insurance, it is part of the Tanzania experience
Tanzania already has an extraordinary story to tell the world from our wildlife and landscapes to our culture, people and renowned hospitality. Nevertheless, a memorable destination is not defined only by what visitors see. It is also shaped by how safe, welcomed and supported they feel throughout their journey.
Providing Inbound Travel Insurance therefore carries a responsibility that goes beyond business. Tanzania is not simply insuring journeys, it serving people who have chosen Tanzania as their destination.
Behind every passport is a person. Behind every insurance certificate is someone's journey. In addition, behind every genuine claim is usually a moment when that journey has taken an unexpected turn.
That is when promise must become real. Therefore, to every visitor preparing to experience Tanzania, the message is simple: Come for the adventure. Come for business. Come for our people, culture, wildlife and unforgettable experiences. Moreover, wherever your journey takes you, Travel with Peace of Mind. Because Inbound Travel Insurance is not simply about carrying a policy. It is about knowing that when the unexpected happens, someone is there to help.